Quick help for you

Even if you do not have a current SMA, or your products were not purchased from us, our service team will do everything possible to help and to advise you. Need support right away? Click here.

  • First point of contact for all support issues
  • Direct and personal contact
  • Telephone consultation
  • Error analysis
  • Technical support and assistance
  • Initiation of further measures
  • Agreement on deadlines

Click on the image to start a support session.


Many questions can readily be solved by phone. For this purpose, we have the WENZEL Online Service (WOS). The WOS is WENZEL’s Internet-based remote diagnosis and remote maintenance service. During the warranty period of your coordinate measuring machine, this service is free and includes the online application support and service support. When you extend your SMA, this service is included for free in the SMA program as well. In some cases, it can be used to conduct training. It reduces the reaction times and downtimes in case of failure significantly and it saves high travel costs.


Please contact our hotline for all After Sales Service questions: Phone: 248-295-4300 Or Fill Out Our Contact Form