Application Engineer

  • Full Time
  • Anywhere

Website WenzelAmerica WENZEL America

Job Code Number: 11504848

Job Description

Summary: The Application Engineer plays a key role at WENZEL in supporting our customers during the sales process, as well as ensuring their success on a continuing basis. Application Engineers use our metrology software and systems to develop efficient, robust solutions to help our customers drive efficiency in their manufacturing process.

Duties and Responsibilities

Other duties may be assigned.

  1. Deliver software training for customers in-house, on-site, and through the web using our metrology softwares
  2. Provide Sales Support for WENZEL products Including:
    1. Direct Support of sales staff for technical presentations
    2. Coordination and delivery of customer demonstrations
    3. Support for creation of marketing & sales support material: white papers, web videos, tutorials, PPTs
    4. Virtual live event support
  3. Provide hotline support for customer’s software, metrology, and CMM issues/questions
  4. Develop web-based tools for customer training – Videos, training manuals/documents
  5. Perform your work in a professional and customer focused manner
  6. Pactice good safety protocols and follow all relvant guidelines when travelling for customer sites

Required Qualifications:

  1. Experience – 2+ years experience in Metrology, Inspection, Quality, or relevant Manufacturing
  2. Strong Communicator – Demonstrate the ability to communicate your ideas in a clear, concise fashion in both technical and non-technical environments
  3. Organized – Able to build processes for consistent performance and continuous improvement
  4. Flexible – Adapt strategy and tactics to changes in customer needs to consistently deliver effective solutions
  5. Curious – Always look for new opportunities and solutions to obstacles
  6. Travel – Foreign and Domestic travel may be required at times in order to support customers. Approximately  25%-50%

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