Departments
If your CMM or software is not operating as expected, or if you have any technical or application-related questions, we recommend contacting our Technical Support Team first. This team is equipped to quickly assess issues and provide guidance or escalate to service when needed.
They can assist with:
• Software operation, setup, and troubleshooting
• CMM operation questions or unexpected behavior
• Measurement strategies and application support
• Remote diagnostics and technical guidance
• General technical inquiries
Phone: +1 (248) 295 4300
Email: support@wenzelamerica.com
Our Service Team is responsible for maintaining the accuracy, reliability, and long-term performance of your CMM.
They provide both technical service and ongoing service programs, including:
• Preventive maintenance and corrective service
• CMM calibration
• Service agreements and calibration plans
• Onsite repair services
Phone: +1 (248) 295 4300
Email: service@wenzelamerica.com
Our Aftermarket Sales Team supports your evolving inspection needs by providing enhancements and hardware solutions to expand or modernize your system.
They can assist with:
• CMM accessories and probing solutions
• Replacement consumables such as stylus
• Software upgrades and add-on options
• Retrofits and system modernization
•Contract programming or part inspections
Phone: +1 (248) 295 4300
Email: aftermarket@wenzelamerica.com
Our Accounting Department is available to assist with any financial or billing-related inquiries to ensure a smooth and transparent business experience.
They can assist with:
• Invoice copies and billing questions
• Payment processing and status
• Account statements and balances
• Tax and documentation requests
Phone: +1 (248) 295 4300
Email: accounting@wenzelamerica.com