System Maintenance

We proudly offer metrology services to repair, recalibrate and maintain your metrology equipment. We also offer web based support to get you back up and running so you can continue your quality control smoothly.

Service

Field Service

For scheduled maintenance of CMMs, breakdowns, repairs or pack-up and move services, our factory-trained technicians can help. You can call on our service specialists wherever you are located in North America. Our service technicians will repair your measuring machine quickly, so you can continue your quality control smoothly.

Man calibrating a Wenzel machine

CMM Repair Services

If you need maintenance or a quick repair then you’ll appreciate our short response times. WENZEL has a worldwide network of experienced service specialists who will help you quickly and professionally!

CMM Maintenance

Operators of coordinate measuring systems must always be able to rely on the reliability and accuracy of their systems. Through regular maintenance and exchange of defined wear parts, we can prolong the life of your CMM machine.

Emergency Service

In cases where you find your CMM machine inoperable, we respond with the highest priority so that your machine is back up in operation quickly. We use original spare parts to ensure that your machine is repaired properly.

Pack and Move

Moving your measuring machine involves a variety of logistical challenges. You will need practical and economical solutions. We can assist you with the disassembly of your machine and the reconstruction at the new location.

Service

CT Measurement Services

Our CT services lab offers fast turnaround and competitive pricing on all CT scanning services for dimensional inspection and non-destructive testing and analysis.

When choosing a CT services partner, you want three things: confidence in the data provided from your part, speed of data delivery so you can make timely decisions and value for your investment with that partner. Our history of being a metrology solutions provider has instilled in us the flexibility and the sense of urgency that a partner has to have in providing timely results. We have the experience of dealing with a wide variety of applications and the ability to help evaluate your parts to provide meaningful and insightful analysis.

Services available:

  • 2D & 3D metrology on your parts
  • Measurement to your part’s GD&T plan
  • Reverse Engineering
  • Non-Destructive Testing
  • Assembly checks
  • CMM measurement services
  • Laser scanning measurement services
  • High speed optical measurement services
  • Point Clouds and .STL creation

Service

CMM Software Maintenance

Software maintenance agreements (SMA) ensure that you always keep up-to-date with the latest state-of-the-art software ensuring compatibility with current hardware, your customers and your suppliers.

SMAs provide a variety of benefits to you as a software user. In some cases, having access to the latest version allows you compatibility with your customer and suppliers, ensuring that all of you are on the same page when evaluating measurement results. Additionally, it protects your initial investment by providing you access to the latest version, patches and access to support, whether you are an OpenDMIS user or a Quartis user.

What’s included in your SMA:

  • State-of-the-art measuring software.
  • All software updates available in current year for your CMM and/or offline seat of software.
  • Internet-based remote support.
  • Telephone technical support to help diagnose your machine issues.
  • Consultation on basic application issues.
  • Support for the installation or re-loading of the software.
  • Additional discount on Renishaw Probes, accessories and styli (Not RBE).
  • Discount for multiple licenses.

Want to know more about updating your software? Reach out to our exports!

OpenDMIS
Main training a young man and young woman

Service

CMM Calibrations

Our factory-trained technicians provide peace of mind. Using factory tools and 100% genuine OEM parts, our CMM calibration services team offers ISO 17025 accredited – 10360 Calibrations nationwide.

We know you have a choice when it comes to getting your machine calibrated. Here are three reasons why you should trust us with your calibration:

  • Factory-trained engineers
  • 100% genuine OEM parts
  • 17025 accredited – 10360 calibrations

Our preventative services include:

  • Remove covers and clean drive surfaces.
  • Check drive belts, drive system, and air filters.
  • Check air volume on all air bearings.
  • Clean and realign scales and reader heads.

Service

Parts Supply

We have a large central warehouse with a high availability of parts enabling the fast delivery of spare parts, Renishaw probes, accessories with our manufacturer’s warranty.

We have high standards of quality in our metrology equipment. If your CMM shows signs of defects we are there for you. With our low cost ‘repair by replacement service’ your parts will be repaired by us and then reinstalled.

Advantages of working with us include:

  • Large central warehouse.
  • Optimal availability.
  • 24 hour express delivery.
  • New spare parts with our manufacturer’s warranty.
  • RBE (Repair by exchange) replacement parts with our manufacturer’s warranty.
  • Delivery ex works.
Renishaw CMM

Speak to an Expert Today

For more information speak to one of our experts today.