As any successful company knows, the best way to take care of your customers is by having the quintessential support. For Wenzel America, we really do mean all of America, where we’ve partnered with Borbolla Metrology: our extended metrology family south of the border.
Borbolla Metrology had its beginnings practically as they were partnering with Wenzel America (back then, Xspect Solutions) in 2003 and was founded by brothers Luis and Jorge Borbolla. They are now a team of 11 applications engineers, salesmen, and servicemen, some covering multiple of these roles!
Even though the alliance was struck in ’03, Borbolla’s reputation precedes them having started their services back in 1997 repairing industrial equipment quickly coming across a CMM without even knowing what it did! The rest, as they say, is history.
As a family-owned company, like Wenzel, Borbolla Metrology stands for everything Wenzel advocates, like providing a personal level of service and dedication. Jorge believes that what makes their partnership successful with Wenzel is the “trust between each other, striving to provide services well, and identifying niches in the market where both can be successful.”
Not only do they represent the whole gamut of Wenzel products but they also support optical comparators from ST Industries, fixture systems from Witte, portable CMMs from NDI, new technologies as well such as laser and white light scanners, and, of course, the trusted and reliable Renishaw line of products. They support all products that they represent from sales, installation, training, and aftermarket services.
Furthermore, they support the calibration of masters as well as the verification equipment. The results from Borbolla Metrology will be dependable since they are accredited under ISO 17025 by the American Association for Laboratory Accreditation (A2LA). Best of all, they’ll do all of this in either English or Spanish!
If you’re just getting started in the world of metrology, you can also check out some of Borbolla’s used machine inventory or inquire about retrofitting your current CMM with new Renishaw or Wenzel controllers with Wenzel’s OpenDMIS, Quartis, and Pointmaster softwares. Don’t worry, Borbolla metrologists are also familiar with Polyworks, Geomagic, PowerInspect, DirectInspect, G Measure, and even older CMM software going back to Sheffield’s MeasureMax and OFI and Quadra-chek’s QC3000.
If you’re not taken yet with Borbolla Metrology, just look at the companies that have put their trust in their services – Alcoa, Bosch, Caterpillar, Cummins, Daimler, DANA, Delphi, Eaton, Emerson, Federal Mogul, FEMSA, GE, GM, Gulftream, HELLA, HBPO, Honeywell, INTEVA, John Deere, Kautex, Kaydon, Whirlpool, Linamar, Magna, Mahle, Messier, METALSA, Mitsubishi, Nemak, SAFRAN, STRATTEC, Takata, TRW, Tupy, Valeo, Volkswagen, and then some! Chances are, if you work with metrological equipment south of Texas, you’ve probably already heard of Borbolla Metrology or have worked with them already.
They currently cover all of Mexico, although they have provided services in other Central American countries like Costa Rica and Panamá, operating from one of their four offices in Queretaro, Chihuahua, Mexico City, or Saltillo (in the state of Coahuila) where they have a full-service demonstration center
Even with my relatively short tenure at Wenzel, I’ve had the pleasure and fortune of working with both Borbolla brothers individually and it is clear why they make such a great team that supports a very dedicated company.
I spent time with Jorge both at IMTS, where he supported the Wenzel line of products, as well as in Germany for our annual sales meeting which brings together the Wenzel family to showcase our new products and to meet even more Wenzel partners. In both accounts, I found Jorge to be a charismatic, supportive, and devoted partner to Wenzel.
I also had the pleasure of working closely with Luis in Monterrey, Mexico, near the Borbolla’s hometown of Querétaro. Throughout the week, I saw more and more similarities between Luis and I! We are both very technically oriented, data driven metrologists that like chasing microns. However, Luis’ experiences extends mine and his perseverance, knowledge base, and level of support is admired by everyone who’s spoken to me about Luis.
As far as their favorite part about metrology, they say “there’s always something new to learn, be it the technology [they] sell or the people with which [they] interact.” It gives them the opportunity “to know the many processes in the industry, since metrology is everywhere from automotive, appliances, plastics, energy production, oil, etc. You never stop learning!”
As far as the outlook of 2017 and the future, “I know our industry is always susceptible to economic and global markets but we believe that we’ve established our brand in the market and we have confidence that our customers and suppliers will still depend on our high level of products and services,” says Jorge.
Product Specialist – Gear Metrology
ASME GD&T Technologist Certified